CUSTOMER INFORMATION AND TERMS AND CONDITIONS
These general terms and conditions apply to all orders through www.d2ukjewellery.com ("the Website"). Please read these General Terms and Conditions carefully before ordering products from this Website. By ordering our products, you indicate that you consent to the conditions below and state that your are competent to enter into legally-binding contracts and are at least 18 years old. We recognize rules that differ from these General Terms and Conditions only if they are confirmed by us in writing. That also applies to a deviation from this clause requiring written documents.
This Website, for the sale of D2UK* goods via the Internet, is operated by Designs Dubai UK Fashion Ltd. (Peninsula Centre, 67 Mody Rd., 6th floor, Tsim Sha Tsui East, Hong Kong), which is legally represented by Ravina Dayaram, the Managing Director. This is where you can place complaints or assert warranty claims.
You can reach our customer service on any issues at: firstname.lastname@example.org
Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a visitor. There is no liability for lack of items in stock or for products not being available. Any commercial resale or distribution of D2UK* products sold on the Website is strictly prohibited. Please note that after your order is confirmed, no requests to change or cancel it can be considered.
Reservation of Performance for Undeliverable Goods
If the goods ordered cannot be delivered within 30 days following the day after your order, we may withdraw from the contract, even if we previously confirmed that we were entering into it. If we withdraw, you will be informed that the goods are not available and you will be reimbursed immediately for the consideration you have already provided.
Price and Additional Costs
The total price of your order, including all ancillary and shipping costs, was indicated on the previous page or will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the check-out process.
The purchase price for goods ordered is due when you place your order through D2UK* Jewellery Online. If you pay with a credit card, we reserve the right to check the validity of the card and to monitor the availability parameters for collection and the address data. If the institution that issued the credit card refuses to make payment to us, we are not liable for delays or for failure to deliver. Your order will be processed upon receipt of your payment into our bank account. The amount is due for payment immediately. Please transfer the amount to the account listed in the checkout process using your order number as payment reference. Please note that your bank may charge additional costs for international bank transfers. In case the payment amount is not transferred to our bank account within 7 banking days after receiving the order confirmation, D2UK* has the right to cancel your order. An invoice will also be sent with your package. On return of the goods no refund will be given, only exchange.
Delivery and Reservation of Title
The goods ordered are normally delivered to the delivery address you provide by our contracted delivery service within 5-7 working days after the working day following your order. Until the purchase price is paid in its entirety, the goods remain our property.
If there is a defect in the goods delivered, you may at your option demand that the contract be revoked or - if the goods are still deliverable - that they be replaced with the same type of good without any defects. No independent guarantee is provided in addition to that.
The warranty period is one year from the time the goods are received. D2UK* is not responsible for any damage caused intentionally or by gross negligence.
The trademarks, logos, designs and service marks (collectively the “Trademarks”), which you see on this website, are registered and unregistered trademarks of D2UK* and are licensed to Designs Dubai UK Fashion Ltd.*
Nothing contained on the website should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on this website without the written permission of Designs Dubai UK Fashion Ltd.* Your misuse of any trademark displayed on the website, or any other content on the website, except as provided herein, is strictly prohibited.